How Horizon Vascular used Aira to save 15+ hours per week and reduce first-pass authorization denials by 65%.
Horizon Vascular faced an administrative bottleneck: staff spent up to 2 hours per patient navigating EHR notes and managing prior authorizations, yet still experienced a 40% first-pass denial rate. By implementing Aira, they transformed their workflow and achieved measurable results in under 30 days.
Prior to implementing Aira, Horizon Vascular's administrative team managed a labor-intensive manual authorization process. Staff members spent between 1 to 2 hours per patient navigating EHR notes, identifying relevant clinical data, submitting and tracking prior authorizations.
Despite this significant time investment, the practice experienced a 40% first-pass denial rate. The high volume of initial denials created a cycle of re-work and follow-ups, leading to delays in patient care and a compounding administrative bottleneck.
1-2 hours spent per patient navigating EHR notes and identifying relevant clinical data for authorizations.
40% first-pass denial rate created a cycle of re-work, follow-ups, and compounding administrative burden.
Administrative bottlenecks led to delays in patient care and missed revenue opportunities.
Horizon Vascular deployed Aira to transition from a manual, high-friction workflow to a precision-automated system. The platform's AI ecosystem addressed every pain point in their authorization process.
The impact of Aira's precision was highlighted by two specific patient cases that were previously denied by payers. Upon resubmission through Aira—utilizing a precise documentation packet and a Letter of Medical Necessity that mapped clinical evidence directly to specific payer criteria—both cases received instant approval. This proved that Aira could bridge the gap between clinical reality and payer requirements.
The transition to Aira resulted in a more accurate, streamlined process that drastically reduced the time required to manage authorizations while significantly increasing approval rates. In less than 30 days, the results were definitive:
"Aira's prior authorization packet is amazing, it breaks down the payer guidelines to help make the authorization process easier and to get more approvals."
"The Aira team made this transition to AI seamless. They started with an easy trial period and moved right into the practice without any issues. The time savings were visible from the very first few days."
Join leading providers in reducing denials and reclaiming hours every week.